Frequently asked Questions (FAQ)
Registrations
ESAVS Asia does not grant any refunds in the event of a cancellation received less than 6 weeks (42 days) prior to the course. We strongly recommend the purchase of travel insurance, when registering for a course and making travel arrangements. Travel insurance can cover the cost of your travel expenses in the event of a last minute cancellation or emergency. To learn more about our cancelation policy, please refer to the terms and conditions page on our website.
You should contact the ESAVS Asia office via email. Please do not forget to provide the details for which course you wish to register (course name, dates, location).
Please double check if the credit card details you provided are correct. Also do not forget to check with your bank to see if you a have a certain transaction limit set to your account. Please note that we accept Visa or MasterCard.
In the event of a cancellation received less than 6 weeks (42 days) prior to the course starting, a no-show situation or a cancellation during the course, no refunds will be granted.
ESAVS Asia reserves the right to retain 50% of the payment received, if the cancellation has been made at 6 weeks (42 days) prior to the course.
In case of Cancellations cancellations made more than 6 weeks before the course starting date you will receive a full refund minus € 85,00 administrative costs.
Fees cannot be transferred to another course or refunded for in either cash or goods, unless a separate agreement with the ESAVS Asia office has been made. This may incur involve an administrative charge.
Tuition fees will be fully reimbursed if a course is cancelled by the ESAVS Asia. No further claim can be raised thereafter.
The annual enrolment fees and examination fees for the Master or Certificate Program are non-refundable.
Please inform the ESAVS Asia office via email of your address change. Please do not forget to provide your old and new address details, your telephone number and the course for which you have registered.
Visit the page of the course for which you wish to Register and click on the online registration button. If the course is fully booked, you will have a chance to sign up on a waiting list. You can also contact the ESAVS Asia Office via email.
Course Notes
The course notes can be found on the ESAVS Asia Cloud that can be entered with your access data you will receive in a separate e-mail shortly before the course starts.
No, you do not have to print out the course notes. You will receive a handout at the course.
If you are going to attend an ESAVS course in Asia for the first time, you will receive a separate e-mail with your log-in data. You can use this log-in data for each ESAVS course in Asia you attended. If you forgot your user name or password, please contact our office.
You will receive your access data shortly before the course starts you are registered to and you paid for.
For most of the ESAVS courses in Asia you will get access to the course notes before the course starts and for some you will only get access after the course.